Privacy Policy
Last updated: October 25, 2026
ONYX COATINGS LLC d/b/a Onyx Surface Coatings ("we," "us," or "our") provides residential and commercial concrete floor coatings serving the Denver, CO area. This Privacy Policy explains how we collect, use, and protect information you provide through onyxconcretecoating.com, our quote and contact forms, email, and text messages.
Information we collect
- Contact details you give us, such as your name, email address, mobile phone number, and ZIP code or project location.
- Project details you share, such as the type of work, size, photos, and notes.
- Basic technical data your browser sends automatically, such as device type and pages visited.
How we use your information
- To respond to your request, prepare quotes, schedule appointments, and perform and invoice our services.
- To send service-related communications by email or, if you opt in, by text message.
- To improve our website and customer service, and to comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (for example, scheduling, invoicing, payment, email, and SMS delivery providers), and only as needed to provide our services, or when required by law. These service providers may not use your information for their own purposes. Mobile phone numbers, SMS opt-in data and consent are excluded from any sharing and are never shared with or sold to third parties or affiliates.
SMS / text messaging
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Mobile phone numbers and SMS opt-in consent are never sold.
- What we send. If you opt in, ONYX COATINGS LLC d/b/a Onyx Surface Coatings will text you about appointments, quotes, invoices, and service updates, including links to your quote, invoice and booking pages.
- Frequency. Message frequency varies.
- Cost. Msg & data rates may apply.
- Opt out / help. Reply STOP to any message to opt out; reply HELP for help. You can also email us at support.office.onyx@gmail.com.
- Consent to receive texts is optional and is not a condition of any purchase or of submitting our forms.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You may ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing support.office.onyx@gmail.com.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact us
ONYX COATINGS LLC d/b/a Onyx Surface Coatings
Serving the Denver, CO area
Email: support.office.onyx@gmail.com · (720) 953-6657